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Old 03-22-2009, 22:33   #10 (permalink)
Jinx
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I will say their communication leaves much to be desired. I received notice for a revision on my EUC Thursday right before GL closed for the night. I immediately made the change, scanned it and sent it directly to the agent's email. The next day (Friday) I called the direct number for the GL agent that was processing my paperwork. It went right to voice mail. I stated my name, invoice number, my phone number and asked for a call back to let me know whether or not he received my EUC revision. The agent never called back.

Going to refax the revision on Monday just to be on the safe side. I figure it's better to flood them with the info, then to have them say they never got it.
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Last edited by Jinx; 03-22-2009 at 22:37.
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