Anyone buy in event 3577? - Paid in full invoice arrived!!! - Steel Soldiers::Military Vehicles Supersite

ragedracer · 09-08-2008, 19:39

Ended on Thursday 8/28?

GL still hasn't confirmed submission of my EUC paperwork, and live help tells me that it was a HUGE sale; that I shouldn't be concerned until tomorrow.

Just wondering if any of you guys participated in that event and are experiencing the same delay?

rr

ETA:

Paid in full invoice came today! Not bad for a first time EUC. Was sent to BC on 9/19. 18 days to approval, INCLUDING weekends and mail time!

Heck Yeah!

jcappeljr · 09-08-2008, 19:49

Yes, I bought a M109. My account says the same thing.

CGarbee · 09-08-2008, 19:50

Yep, purchased several items and have been waiting for the update and got the same response when I called today...
We'll have to see what tommorow brings...

ragedracer · 09-08-2008, 19:59

Tomorrow is seven business days. I made sure to be perfectly clear with the live help that I wasn't going to be paying any kind of fee for failure to submit on time. She reiterated that it was fine, and no problem. I then printed out the live help chat, so if it comes up.....

rr

MilitaryRestoration · 09-08-2008, 20:33

I'm in the same boat... bought two van trailers and another lot of stuff and it still says submission pending yet I did get the email stating that they received my euc so i dunno looks like same boat as you guys.

ragedracer · 09-08-2008, 20:35

I've never even gotten email confirmation that they received my EUC. According to live help, they only have ONE guy (Named Aaron, btw) working on all these EUC's.

mhassett · 09-08-2008, 20:46

Mine said the same thing, so I called them today, and they said my EUC was being processed, not to worry.

USMilitarySurplus · 09-08-2008, 20:52

I doubt that they only have one guy working on it. Typically, if you send your EUC to the EUC email or fax line, you won't receive a confirmation. Customer Service can supply you with a confirmation if you send it to them. [I am fully aware of how odd that is].

ARMYMAN30YearsPlus · 09-08-2008, 20:58

My M1031 is in there and they told me that it would be done by today but it is still showing pending too. Thanks Robyn. I always use a read confirm option on my emails and they got them and read them just processing the paperwork is my guess.

Also please pass on to the leadership that Sarah at Fort Meade is a top performer and should get a raise at least I would.

Funny thing is I got an email from a member who just bought an M1031 without an EUC can you tell me why that is so Robyn?

ragedracer · 09-08-2008, 21:02

Quote:

Originally Posted by USMilitarySurplus

I doubt that they only have one guy working on it. Typically, if you send your EUC to the EUC email or fax line, you won't receive a confirmation. Customer Service can supply you with a confirmation if you send it to them. [I am fully aware of how odd that is].

Maybe they don't, but the Live Help associate told me that only ONE GUY was assigned to that sale, and it was huge, and he was having trouble keeping up. Why would she tell me that, AND tell me his name?