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Old 09-11-2008, 18:20   #1 (permalink)
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Default GL takes $, Still no invoice.

Bought a M109 in sale # 3566. EUC cleared 3 days ago. Money was taken from my account 2 days ago. Still have not got a PAID IN FULL invoice. Really getting pissed off now. Called GL 4 times , they said should get it in about half an hour. JOHN.
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Old 09-11-2008, 18:26   #2 (permalink)
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Default RE: GL takes $, Still no invoice.

Did it happen to end up in your "spam" folder on you email? My 2nd paid in full invoice was in there on my computer.
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Old 09-11-2008, 18:36   #3 (permalink)
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Default RE: GL takes $, Still no invoice.

call your CC company and do a chargeback. you didnt get anything and they have charged you.
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Old 09-11-2008, 19:38   #4 (permalink)
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Default RE: GL takes $, Still no invoice.

At the very least, doing a charge-back will get their attention.
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Old 09-11-2008, 20:45   #5 (permalink)
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Default RE: GL takes $, Still no invoice.

I was told today by the GL rep here that GL will now charge as soon as you win a "EUC" required auction, then you have to wait until your paperwork clears to get your property.......
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Old 09-11-2008, 20:50   #6 (permalink)
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I have won 4 EUC auctions in the past 3 weeks. GL has not taken any $ until the EUC cleared.
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Old 09-11-2008, 20:52   #7 (permalink)
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New policy according to him....

I asked "what happens if my EUC doesn't clear?", he said "they will refund your money"........
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Old 09-11-2008, 21:02   #8 (permalink)
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Yah looks like that is the new way of doing things. Once you win they charge you before EUC's go through and the invoices will only be available on GL's website. No more emailing them. I think the invoice thing just changed on Wednesday of this week
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Old 09-11-2008, 21:03   #9 (permalink)
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This way GL can collect interest while you wait on your EUC's. Now that is thinking, plus you don't have to wait around for them to bill you out. I just waited 6 days from EUC approval to actual charging of my card
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God Bless America
John 3:16
1988 M109A3 w/w,VIC1,VRC12,AOM "For God & Country"
1988 M35A2C w/w,VIC1,VRC12,AOM "The Trinity"
1968 M35A2 w/w,VIC1,VRC12 "Exodus"
**space reserved for a M923/M925**
1987 M105A2
1985 M105A2 (Expedition Trailer Project)
1967 M105A2 (Storage Unit for now)
1978 PU-650B/G 60kw Gen/M200a1 "The Brick"
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Old 09-11-2008, 21:27   #10 (permalink)
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that sucks. I would be mega pissed when they took 8 months to clear up an old multifuel I bought off them.
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