Gl takes $,Before EUC is submitted. - Steel Soldiers::Military Vehicles Supersite

jcappeljr · 09-12-2008, 15:39

Won M105 in event 3603 yesterday. GL already took $, before I had a chance to submit an EUC. GL sucks.

CCATLETT1984 · 09-12-2008, 15:52

since your not the first one they are doing this to, I'd file a complaint with the better business buearu. Also call and tell them you are going to do a charge back unless they remedy the problem.

rizzo · 09-12-2008, 17:58

thwy sent me a letter saying they will be taking money after 5 days

FMJ · 09-12-2008, 18:17

GL really needs to get their story straight, I've had discussion with GL reps who indicated that once the auction was won, they would collect funds on B&Q auctions and then hold the property unitil the paperwork cleared.

USMilitarySurplus · 09-12-2008, 18:43

An email was sent to our customer notifying them of the change. The payments will be processed like the A sales. So your card will be charged, for example, and then when the EUC clears, the invoice will be posted to your account instead of being emailed.

I don't think it was implemented with MV hobbyists in mind, per se. Unfortunately, there are buyers who do not take the "this bid is a contract" verbiage very seriously.

mangus580 · 09-12-2008, 22:17

Quote:

Originally Posted by USMilitarySurplus

I don't think it was implemented with MV hobbyists in mind, per se. Unfortunately, there are buyers who do not take the "this bid is a contract" verbiage very seriously.

So you are saying this is primarily because of 'breached' contracts?

FMJ · 09-12-2008, 22:26

Quote:

Originally Posted by USMilitarySurplus

An email was sent to our customer notifying them of the change. The payments will be processed like the A sales. So your card will be charged, for example, and then when the EUC clears, the invoice will be posted to your account instead of being emailed.

I don't think it was implemented with MV hobbyists in mind, per se. Unfortunately, there are buyers who do not take the "this bid is a contract" verbiage very seriously.

You keep mentioning "posted to your account", is this supposed to be some kind of benefit? If GL is concerned about "breached contracts" why don't they charge the 25% default fee upfront and then the balance once the EUC clears?

And what about the other forms of payment GL accepts?, is GL forgoing customers who wish to pay via bank transfer, or certified check?

Michael · 09-12-2008, 23:06

Quote:

Originally Posted by USMilitarySurplus

An email was sent to our customer notifying them of the change. The payments will be processed like the A sales. So your card will be charged, for example, and then when the EUC clears, the invoice will be posted to your account instead of being emailed.

I don't think it was implemented with MV hobbyists in mind, per se. Unfortunately, there are buyers who do not take the "this bid is a contract" verbiage very seriously.

I never got the above email from GL but I have heard it here several times.

CCATLETT1984 · 09-12-2008, 23:20

I would like to know why a change like this was not sent to every user on GL, this is a BIG deal to me. Considering I may have the card tied up for WEEKS with the rate EUC's are processed. If you want my money at the start, I expect Timely processing. I agree with the above poster, charge 25% up front and the balance at the time the EUC is accepted.

ARMYMAN30YearsPlus · 09-12-2008, 23:24

Well well we need a lawyer their web site has a ton of pages that still say the money will be charged to your credit card when the approved EUC is returned to them from DLA. When in business you must have all your dogs in the same pen.