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Old 08-25-2009, 16:19   #1 (permalink)
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Default If you're still waitin on EUC

Live Chatted Heidi today.



Still holdin on for EUC ,auction won 7-9-09, submitted paperwork same day, and 7-24-09 GL sent it back to me for revisions, sent back same day and 7-27-09 it was out to battle creek.

From what Heidi told me they know when it gets to BC, and the wait window is 45 days from that, and it includes weekends/ holidays etc.

So mine actually got to BC on 7-29-09 after GL sent it, who knows how? , and Heidi said that I'm only waiting 27 days, so maybe that will shed a little more light on wait times and procedures.

I registered my sale through my legitimate business, which is in good standing with the US treasury, I send them checks on a monthly basis, Am I under more of a microscope because of this? I would have figured in being more credible with Uncle Sam.
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Old 08-25-2009, 16:22   #2 (permalink)
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As an individual, my first one took 3 weeks.

Subsequent EUCs have been taking about 2 weeks give or take a few days.
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Old 08-25-2009, 17:15   #3 (permalink)
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Mine was submitted on 8/12/09 sent back for revisions the sameday. 8/13/09 resubmitted with corrections. 8/13/09 "sent to Battle Creek". Still there today.

I asummed the 45 days only counted bussiness days. I don't like the way Gl does that. As the buyer you have uphled you part and paid for the lot as well as submitted all the paperwork. At 45 days I think the buyer should be given the option to back out of the sale with a refund, or to continue with EUC process until they are either approved or denied.But since GL has a monoploy on it customer service doesn't matter.

However hiedi was very very helpful with me on the livechat. as well as the EUC specialist whose name I forgot.
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Old 08-25-2009, 17:21   #4 (permalink)
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Quote:
Originally Posted by 1qwkgoat View Post
Mine was submitted on 8/12/09 sent back for revisions the sameday. 8/13/09 resubmitted with corrections. 8/13/09 "sent to Battle Creek". Still there today.

I asummed the 45 days only counted bussiness days. I don't like the way Gl does that. As the buyer you have uphled you part and paid for the lot as well as submitted all the paperwork. At 45 days I think the buyer should be given the option to back out of the sale with a refund, or to continue with EUC process until they are either approved or denied.But since GL has a monoploy on it customer service doesn't matter.

However hiedi was very very helpful with me on the livechat. as well as the EUC specialist whose name I forgot.

I also assumed that approval days did not include weekends, I also agree that they should give the option to wait or back out at the 45 day mark, but who am I?
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Old 08-25-2009, 17:36   #5 (permalink)
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I also assumed that approval days did not include weekends, I also agree that they should give the option to wait or back out at the 45 day mark, but who am I?

Probably someone just like me. A honest tax paying citizen that they could careless if they screw over
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Old 08-25-2009, 17:40   #6 (permalink)
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45 days is a time frame for worst case scenario. I'm currently working on my 7th EUC this year and the longest it's ever been at BC was 2 weeks. The usual hold up is at GL when you initially send the paperwork. It sits in someone's basket until they get around to it. I've found emailing it, faxing it, then following up via live chat on the 2nd business day afterward usually gets it moving fairly well. I've had 2 that I caught on the 2nd day that they said they couldn't find. If I had waited until they contacted me I probably would have had a default sale.

As far as "monopoly" goes, you have the choice not to buy from them. There are a lot of folks that have vehicles for sale if you prefer a shorter process. If you use GL to save money then you need to be willing to put up with any BS that comes your way.
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Old 08-25-2009, 18:55   #7 (permalink)
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They have the monopoly on buying it the surplus route. I know I can buy them from a private seller for 3-4X the price.

I emailed mine and followed up on live chat hours later. My hold up is at battle creek. Thursday it will have been there 3 weeks.
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Old 08-26-2009, 00:21   #8 (permalink)
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Well, this is Bu!!$h!t; we all need to band together and form up on "Battle Creek" I've got 2 of them pending and will NOT put up with a contract defalcation on gl's part.
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Old 08-26-2009, 00:21   #9 (permalink)
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As a followup, neither will I put up with a defalcation by Battle Creek.
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Old 08-26-2009, 00:30   #10 (permalink)
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I just received my EUC from Battle Creek after a 3+ week wait after I e-mailed my application and supporting documents. I then received two subsequent EUCs after only a few days.
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