won a truck in july submitted my paperwork the next day had 1 revision and euc cleared 8- 28 I have called them and talked on live help at least 5 times trying to get invoiced tried to log on today and my account is suspended talked to live help and they want almost 500 bucks for a default fee .What a scam no emails faxes or phone calls returned i think i quit
So let me get this straight.... you got your EUC approved 8-28, and no invoice yet? Today is 9-24. Almost a full month later.... and you are just now trying to resolve it?
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[FONT=Comic Sans MS][SIZE=2]Mike
1970 M35A2 W/W
1986 M1009
1952 M37[/SIZE][/FONT]
[quote]If you can read this, thank a teacher, If its in English, thank a veteran!!![/quote]
read my post i have been trying to pay for it from the day i was cleared on my euc every time i contacted them the response was they are very busy proccessing trucks and eucs
I would assume that they tried to charge your credit card on file upon EUC approval, you were declined (for whatever reason), and a "pay in 5 days or your in default" email was sent to you. My spam folder has grabbed those before & they are easy to overlook. If that is the case, I would call customer service and offer to pay in full over the phone. If that doesnt work, I am afraid that you only have 2 options.
#1 - Pay the default fee and get to bid in the future.
no emails were sent to me i have been checking like a kid on christmas that includes my spam folder and no my credit card was not declined it doesnt have any charges on it and i contacted the bank to see if anything was declined on it so no it was not my fault i simply have not been invoiced or contacted by gl i didnt even get an email stating i won
One of the mods needs to move this or start another thread in the GL forum. Maybe Robyn can help. If this happened like you said it did this is a big screw up (which wouldn't surprise me with who you are dealing with).
Are you sure you accually won the item because you said you didn't get a e-mail saying you won. Or could it be that you have the wrong e-mail address listed on your GL account? I'd do alot more checking before I shelled out $500.
Well, FWIW......They just pulled a very similar matter on me. Not the same....but close. And yes, I can't even believe it....they suspended me. Now I'm not saying I am anybody....but most of everyone I deal with, I deal with on a first name basis. Because we talk so often. On Sale 3603 they screwed up...have the emails, etc. to verify. Long story short.....pay the default fee or take a hike. Not to mention don't get to keep a decent truck I got for a cheap bid.............life goes on.............................
Ok, this is getting crazy. Sound like if they sell a truck they think went too cheap, jack the buyer around untill it's past the payment date, collect $500, and resell the truck. They can't loose with this racket. They get to keep the truck plus a $500 bonus and all they have to do is nothing. That's easier and more profitable than bank robbery .
govt liqidation is a mess
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