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Sale 4991- EUCs stuck at GL?

NDT

Well-known member
Steel Soldiers Supporter
10,107
5,714
113
Location
Camp Wood/LC, TX
Am I the only poor slob who cannot determine if GL has actually sent the EUCs for this sale to Battle Creek or not? Web shows "submittal pending", going on over a week, nobody at GL HQ can or will help including the EUC coordinator assigned to the sale. I guess it was finally my turn to have "issues" with GL. It's been a love affair until now.
 

GIJoeCzar

Active member
Steel Soldiers Supporter
266
23
28
Location
Sherwood, WI
You're not the only one. I emailed my EUC for sale 4991 to GL on 8 Feb 2010 and they did not even forward the EUC to Battle Creek until 17 Feb 2010. That's certainly something other than prompt customer service ...
 
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Speddmon

Blind squirrel rehabiltator
Super Moderator
Steel Soldiers Supporter
4,640
28
38
Location
Cambridge, Ohio
I just made an appointment to make a pick-up for another member today. It was from 4991, so obviously they sent some through.
 

LanceRobson

Well-known member
1,638
206
63
Location
Pinnacle, Stokes County, NC
I had one from 4991. Faxed it at 10 AM the next day. Despite having a confirmation that they got it, 7 days later I sent it again. Another confirmation with another email and 6 days after I sent the second one, it went to Battle Creek.

I had an EUC from 5007 (last Thursday), sent it on this Tuesday and it went to Battle Creek the same day as the 4991 EUC-this Wed.

Go figure? 12 or 13 days for 4991, 1 day for 5007!?

Lance
 

jrv7874

New member
6
0
0
Location
Lima/NY
MY EUC was sent in first the next morning. It is still listed as submission pending even though they have confirmed receiving it several times.
 

FM5332FF

Member
560
7
18
Location
Labelle, FL
Mine Hasnt even been sent in to Battle Creek yet from the 4991 Auction, It still says Submission of EUC Pending, I sent mine in the day after the auction ended. Ive called and on the 8Th I recieved a Email stating that they had recieved my euc and that it was sent to the Euc people for processing.. but it still says Submission of EUC Pending, So im still waiting.
 

FM5332FF

Member
560
7
18
Location
Labelle, FL
This is the longest that any of my euc's have taken, I hope mine clears some time soon. It still says sumission of euc pending for me:???:
 

markmontana

New member
1,001
3
0
Location
Mesquite, NV/Layton, UT
.... I hope mine clears some time soon. It still says sumission of euc pending for me:???:
You should call GL, mine says EUC pending and I just now found out they didn't get my EUC and ID. It's been 13 days (event 5007) and they said I may loose the truck!

Another one says EUC pending (5039) and they DO have my docs....

Good luck

---
 

FM5332FF

Member
560
7
18
Location
Labelle, FL
I have a email saying that they have recieved the euc and forwarded it to the euc department. But that was on the 8th, so the other day I resubmitted the euc, I wonder what's going on..
 

greenjeepster

New member
1,773
9
0
Location
Southbury, CT
There seems to be quite a few repeat sales lately indicating that EUCs are not getting processed in the 60 day window. I have seen three or four items this week up for auction that have been sold in the past.
 

RDUKW

New member
582
11
0
Location
California
I am still waiting and it has been 20 days. They claim they have sent it in but the site still says my euc is not sent in. The people at Government liquidators have been no help at all.

Ryan
 

FM5332FF

Member
560
7
18
Location
Labelle, FL
I talked to Ayanna today in live chat and she has been more helpful than any of the people that I have talked to on the phone there at GL, She talked to me for a little bit and then talked to a person in the EUC Department, She then said that my EUC status will be changed today. We will See...
 

GM72K10

Active member
Steel Soldiers Supporter
652
61
28
Location
Bucks County, Pa.
Sale 4991. Talked to customer service twice, finally have a change of status and my EUC has been sent to Battle Creek. This is for an item at Ft. Meade.
 
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