Search results

  1. T

    Issues with SF-97

    Some progress, the truck is now listed as picked up, and I have been issued my refund. However, I am stuck in the "You're SF97 is ready, and we are over-nighting it today" loop. I was told the same thing Last Monday, Last Wednesday and Thursday. The customer service reps have always been nice...
  2. T

    Issues with SF-97

    PM'd
  3. T

    Issues with SF-97

    Another week, truck is still listed as needing to be picked up, still haven't got my check, and still no SF 97.
  4. T

    Issues with SF-97

    I've called GP for about 3 weeks now, to address a few things. First, they don't show my truck as picked up, and it has been for weeks. I've told them this multiple times. Second, I have an outstanding refund balance that I was supposed to receive a check for about 5-6 weeks ago. Every call...
  5. T

    Issues with SF-97

    Mine cleared today as well.
  6. T

    Issues with SF-97

    When I called the TSC this week, the helpful gentleman I spoke with told me that he was approving ones submitted around 7/13. And next week they will be approving ones from around 7/20 and so on. Judging by recent approval posts, who knows if they are adhering strictly to that. Still no...
  7. T

    Issues with SF-97

    Anyone with some Google-Fu skills can pull the number to the office and get in contact with the right people.
  8. T

    Issues with SF-97

    I get it, busy season, huge demand, etc. But it's frustrating to know they were given my EUC on 7/2, and it was "submitted" nearly 3 weeks later on 7/21. So once my EUC clears, how many weeks until I get "submitted" for a SF97. I knew it would be a wait going into this, I'm not terribly...
  9. T

    Issues with SF-97

    Gave them a call. They were very nice and explained that the website auto flags sales as ready for pick up and sends an email after X days, but doesn't know what units require an EUC. (as stated in a previous post I think) Mine was stated as "Engine Started and Ran" All pictures showed good...
  10. T

    Issues with SF-97

    So I checked my status today after I was emailed that my guarantee time period is up. I'm still listed as pending, but the website now tells me that my pickup time has lapsed, and I'll begin accruing storage fees. Is that an error on their website, like someone said previously in this thread...
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