Page 7 of 7 FirstFirst ... 3 4 5 6 7
Results 61 to 69 of 69

Thread: Extremely Negative Experience - Jared at Ft Carson CO

  1. #61
    2 Star General trukhead's Avatar
    Join Date
    Mar 2010
    Location
    dane/wi
    Posts
    730
    Thanks
    256
    Thanked 144 Times in 110 Posts

    Default

    As best as I can follow this situation, you took the appointments available to you and Jared did not honor what his employer assigned as an appointment time.

    So GL reneged on their assignation, they did not deliver on goods you paid for. Tell your credit card the entire situation and have them charge back or remove the money from GL's account. If GL did not deliver, the credit card company has a lot of weight and will pursue fraud to the ends of the earth and beyond.

    It is up to you to have all your ducks in a row and dates at your command when you explain your situation.

    You likely have used one card that is on file with GL. If they are not delivering on subsequent invoices, and they are causing more hardship due to they freezing your account and causing you to lose more product you have paid for, You should be entitled to a full refund on all affected invoices and GL can pound sand in regards to the 25% fee as well since they caused the chaos.

    I do think the credit card company is relentless when it comes to fraud. It is up to you to present the case and get them to call the situation fraud on the part of the practices of GL.

    Definitely call an elected official or 3 or more and ask for them to intervene as well. There must be a quality control or customer satisfaction government bulldog out there somewhere as well such as the GAO. or the better business bureau. Inform them in writing of the poor performance of GL and inform GL of the letters you will be writing. I am sure the DOD and the EUC place in Battle Creek would love to hear of this poor performance as well.

    Call Iron P or the GP customer service and ask them who is watching over them and who can you call to tell of the sloppy poor service of GL. I am sure they would like to hear of this. They may not comment for fear of "defecating in their own nest" if you will.
    Fiber in a diet is a good thing!

  2. #62
    2 Star General
    Join Date
    Aug 2014
    Location
    Bothell, WA
    Posts
    731
    Thanks
    50
    Thanked 329 Times in 200 Posts

    Default

    I think the problem is he may win this round one way or the other and get all the current cash back.

    And never be able to bid again.

    What are CO's wiretapping laws? Anyone this wound up seems pretty easy to catch being... Wound up.

  3. #63
    Former SSG 98G's Avatar
    Join Date
    Aug 2013
    Location
    AZ/KS/MO/OK, varies by the day...
    Posts
    4,160
    Thanks
    6,348
    Thanked 3,393 Times in 1,578 Posts

    Default

    Quote Originally Posted by rhurey View Post
    I think the problem is he may win this round one way or the other and get all the current cash back.

    And never be able to bid again.

    p.
    GL has stated an intention to refund my purchase price. I haven't seen it yet, but disputing it through the CC is always an option. I don't think it'll come to that. I have them in writing with an intent to refund. The refund will be there.

    The problem is they've locked my account pending the 25% default penalty. At this point I really have no intention of paying it, and told them as much. I do want to get the lots that are still pending pickup and wrap up any loose ends like titles and such. At which point they will have simply ran off a customer. With a population of 300 million it'll take them a while to chase everyone away.

    Without being able to bid on GL I'll simply have that much more $$ to turn towards rolling stock....so instead of selling chains and lights, I'll sell trailers

    Looking at it from a purely monetary standpoint I could probably recoup the 25% default fee over a reasonable time frame, but I'm irritated and don't want to give them any $$ when i don't feel that I'm at fault. Fortunately they no longer have the leverage they used to: all the really good stuff is auctioned elsewhere.

    I suspect this is the end of this issue. I'll update it if any relevant information comes up.

  4. The Following User Says Thank You to 98G For This Useful Post:

    gimpyrobb (06-25-2015)

  5. #64
    Former SSG 98G's Avatar
    Join Date
    Aug 2013
    Location
    AZ/KS/MO/OK, varies by the day...
    Posts
    4,160
    Thanks
    6,348
    Thanked 3,393 Times in 1,578 Posts

    Default

    Statistics speaking, a happy customer tells 1 or 2 people.... an unhappy customer tells 8 or 10....


    Looking at the view count of this thread, I've told 2004. These same people would have also seen a positive resolution had there been one....

  6. The Following User Says Thank You to 98G For This Useful Post:

    gottaluvit (06-26-2015)

  7. #65
    Sergeant
    Join Date
    May 2011
    Location
    Upstate, NY, USA
    Posts
    79
    Thanks
    18
    Thanked 25 Times in 16 Posts

    Default

    Quote Originally Posted by rhurey View Post
    What are CO's wiretapping laws? Anyone this wound up seems pretty easy to catch being... Wound up.
    CO appears to be a one party consent state (per: https://en.wikipedia.org/wiki/Teleph...#United_States), so as long as the OP is a party to the conversation, he can record it and use it in a court of law.

    Aaron Z

  8. #66
    2 Star General lindsey97's Avatar
    Join Date
    Jul 2014
    Location
    wynnewood, oklahoma
    Posts
    736
    Thanks
    1,357
    Thanked 517 Times in 288 Posts

    Default

    I like trailers........

  9. The Following User Says Thank You to lindsey97 For This Useful Post:

    98G (06-25-2015)

  10. #67
    Colonel ChevyC60's Avatar
    Join Date
    Jun 2008
    Location
    Loxahatchee, Fl
    Posts
    300
    Thanks
    70
    Thanked 95 Times in 48 Posts

    Default

    I have great sympathy for you. I had only one base keep my stuff. I have been through the tow truck driver not showing up in a timely fashion, not being able to get though the front gate to meet my appointment, having to reschedule because I was 2 hours late. But the good news is if you are picking up from the right local GL rep (90% of the time) the guys will work with you.The one base that kept my stuff also was a fiasco on every pickup,every one of them, the guy also tried to give me somebodies stuff,which I told him it was not mine. Do I bid on items at that base anymore noway!!! Why does GL keep the bad reps when there are so many great reps that will work with you as we are the customers and we are paying their wages!!!!!
    Last edited by ChevyC60; 06-26-2015 at 14:56.

  11. The Following User Says Thank You to ChevyC60 For This Useful Post:

    98G (06-26-2015)

  12. #68
    General OilfieldRoughneck's Avatar
    Join Date
    Sep 2014
    Location
    Dubois, Wyoming
    Posts
    582
    Thanks
    98
    Thanked 192 Times in 118 Posts

    Default

    It's too bad they didn't make it right. Reading this has pushed me away from anymore GL auctions. If they will do that to a regular customer, they were really give it to me as a occasional buyer.

  13. #69
    General Triple C's Avatar
    Join Date
    Oct 2012
    Location
    NAPOLEON MO
    Posts
    546
    Thanks
    381
    Thanked 195 Times in 104 Posts

    Default Backing off GL

    Quote Originally Posted by OilfieldRoughneck View Post
    It's too bad they didn't make it right. Reading this has pushed me away from anymore GL auctions. If they will do that to a regular customer, they were really give it to me as a occasional buyer.
    I never did bid often, so navigating the system was a new trip every time. But I agree with you completely, I won't be bidding on GL anymore either. Hope the OP gets the problems worked out....

Page 7 of 7 FirstFirst ... 3 4 5 6 7

Similar Threads

  1. battery cutoff on negative wire
    By parlusk in forum Deuce Modification and Hot-Rodding
    Replies: 47
    Last Post: 06-22-2018, 21:07
  2. GL is extremely helpful when it comes to preview.
    By greenjeepster in forum Inspection/Preview Questions
    Replies: 13
    Last Post: 03-04-2010, 08:19
  3. Extremely interesting new fuel source
    By alphadeltaromeo in forum Alternative Fuels
    Replies: 25
    Last Post: 08-13-2009, 08:49
  4. Replies: 18
    Last Post: 02-09-2009, 14:07
  5. Best extremely-high vis LED turn lamp for front fender?
    By Trango in forum Deuce Modification and Hot-Rodding
    Replies: 4
    Last Post: 11-26-2007, 22:15

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •