MarcusOReallyus
Well-known member
- 4,524
- 811
- 113
- Location
- Virginia
Well, they haven't refused a complete return/refund yet, so I'll hold fire on their customer service, but they sure don't have the right exhaust system in their catalog.
I need to replace mine from the manifolds back. Rusted out, can't pass inspection. So I ordered what I thought was a complete system from Rockauto. It arrived minus the head pipes. Went back and looked more carefully. Oh, my bad. It's called a complete system, but the diagram does not show the head pipes. Okay, can't figure out which pipe to order from the online catalog, so I called them. They passed me through to Walker, the manufacturer. Transferred me! That was pretty good customer service.
Walker listened to what I have, and gave me the part numbers. Called Rock back, and ordered them.
Nothing fits. I don't just mean the system doesn't fit my truck, I mean some of the parts work together, some don't. Some work for my truck, some don't. It's a mess.
So RA wants to know exactly what I received, part number by part number, for what they say is my 135.5 inch wheelbase 1984 K30 which has 2.5" headpipes and 2.25" from there back.
Arrghh.![Banging Head aua aua](https://www.steelsoldiers.com/images/smilies/icon_smile_banghead_125.gif)
Well, I've sent them what they asked for, plus a bunch of pictures showing the mismatches, and one side of the original. I hope they will just accept a complete return, because I don't have time to piece it together, especially when they obviously have bad info in their database.
Meanwhile, does anybody know of an online supplier that sells a complete kit that actually fits?
And some help with the parts manual, please. Is the "part number" listed in the manual the GM part number?
I need to replace mine from the manifolds back. Rusted out, can't pass inspection. So I ordered what I thought was a complete system from Rockauto. It arrived minus the head pipes. Went back and looked more carefully. Oh, my bad. It's called a complete system, but the diagram does not show the head pipes. Okay, can't figure out which pipe to order from the online catalog, so I called them. They passed me through to Walker, the manufacturer. Transferred me! That was pretty good customer service.
Walker listened to what I have, and gave me the part numbers. Called Rock back, and ordered them.
Nothing fits. I don't just mean the system doesn't fit my truck, I mean some of the parts work together, some don't. Some work for my truck, some don't. It's a mess.
So RA wants to know exactly what I received, part number by part number, for what they say is my 135.5 inch wheelbase 1984 K30 which has 2.5" headpipes and 2.25" from there back.
Arrghh.
![Banging Head aua aua](https://www.steelsoldiers.com/images/smilies/icon_smile_banghead_125.gif)
Well, I've sent them what they asked for, plus a bunch of pictures showing the mismatches, and one side of the original. I hope they will just accept a complete return, because I don't have time to piece it together, especially when they obviously have bad info in their database.
Meanwhile, does anybody know of an online supplier that sells a complete kit that actually fits?
And some help with the parts manual, please. Is the "part number" listed in the manual the GM part number?
Last edited: