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Have you been having to pay shipping both ways like I did? I won't give them a third try. If they can't get it right out of the box twice, I will never trust it on the road. good luck. Rich

yes, tci is crap. I am throwing mine away and getting the optishift. TCI is the main reason my truck is still not on the road. I only get a couple of months a year to work on it and they have used up two years worth of my time with bad units, they took 6 weeks to send me back my first unit...