Steel Soldiers now has a few new forums, read more about it at: New Munitions Forums!
Microsoft MSN, Live, Hotmail, Outlook email users may not be receiving emails. We are working to resolve this issue. Please add support@steelsoldiers.com to your trusted contacts.
As said. Did you use paypal?, (You should!) If you did there will not be a problem seeking a refund.
And if not, ebay does have a good dispute policy, so if you have a genuine complaint, simply do a 'request a return' and check the box for the reason for a return from the list, and if the seller...