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The EUC (end users certificate) is your certification that you understand the requirements should you resell your vehicle. All the SF97 is the official transfer of ownership. So you’re already approved and no further “investigation” is warranted. GP just needs to get off their butts and get...
I’m not at that point yet. GP sent me a customer service survey & I made it clear that with the fees / charges we pay we should not have to wait up to 12 weeks (or longer) for a SF97. I made an additional comment that you could talk to 5 people regarding the same topic and get 5 completely...