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I have an 802 that started having voltage problems have it at the front outlet but nothing at the lugs. (This means your output contactor, K1, is not closing) also have a problem starting it has no start at the switch but starts when i jump the solenoid. (There could be several...
Next thing is to get you outfitted with TM's to help you out.
https://www.steelsoldiers.com/threads/all-the-manuals-for-the-mep-802-5kw-generator.148871/