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Brandi Guerrero is the best IMHO...I've never had a problem when she is handling my EUC.

They basically have a monopoly on surplus sales and this is what happens when a company has a monopoly. They have no reason to compete for the customers because the customers come to them. No competition = no reason to change.

If you know anyone who is a lawyer, have them draft a letter threatening litigation IF you are in the "right." I was told to be thankful that I was not getting hit with a default fee BEFORE...that's right BEFORE...the 14-business-day deadline even came. The only reason I was delayed in getting...