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I suspect that they blanketed every email they had with a form letter. That's what mine was - one size fits all "hey we plan to close our titling office".
It doesn't surprise me not everyone got it.
When GL lost the rolling stock contract they sent out a notice for everyone to request an SF97 who needed one as they were only going to provide them for a limited time. This was something over three years ago. My understanding is GL closed their titling office in Phoenix.
At this point I...
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