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Am I missing something here? The SF 97 is to show GL can legally sell the vehicle correct? I don't see how GL can charge you for that. What's next? They pull off the VIN tags and sell them seperately?

Yep, try to be nice while they pile on the abuse. I got a little testy finally after the woman with the heavy russian-cech accent didn't understand sentence structure. I ask for her Supervisor who's first comment to me was "I don't need you hassling my employees" then she glanced at the...