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Exact same call and resolution I got tomorrow. He kept saying there was no confirmation code (that is a lie, ALL attempted credit or debit carsd generate one) and that I must have enetered my billing address wrong or something (again, a lie, because they charged the exact same card multiple...

Ohh I know I won't get my items, they are already relisted- but I damm sure will not be barred from bidding nor will I pay a default fee based upon their error.

Well, so far- They still claim it was a valid decline on my credit card. I have requested that they send me the transaction/trace number from the supposed decline 4 times now, 3 in emails and once in live chat. They have thus far refused to do so, leading me to believe they do not have one...

We need to send our info up together, or at least share names when we do. When you can show the IG or a Congressional aid a pattern of the activity and name multiple people it has happened to the complaint will get more attention, and be harder for them to ignore or for GL to talk their way out of.

Got an email this morning that was obviously a form response they just cut and paste your name and dates in to. They are still maintaining they attempted to charge my card a second time when I asked, despite me and my bank having 100% proof that they did not. I responded with that, and told...

Well, 48 hours in, from when they said I would get a reply in 48 hours, and ZERO response from "management". Live chat now says it can take 72 hours... I kind of feel sorry for those poor folks they have doing the live chat, I am sure they take lots of abuse. I am always tempted to go off on...

Well, 24 hours after the acknowledged that "management" has my email, zero response from GL.

The only time I had an unathorized charge on my debit card I walked in the bank, had the charges reversed and the money back, and walked out in 5 minutes. Faster than on the phone with the CC companies. But as I said, this is a small hometown bank, might not get the same results with a big...

Visa/MC debot cards these days have the exact same buyer protections as a Visa/MC credit card does. You can see that on the website. For online transactions like GL I use a debit card linked to an account that is only used for these specific type transactions, that I monitor and put just...

Ohh trust me, after 17 year in the Army I know how to play the game. I can assure them if I have to pay a default fee I will cause enough trouble- all through legitmate legal ways- that the manpower they use responding will cost 10x what the default would be. Bogus defaults Charging for...

Live chat was zero help. They kept saying they had tried to charge my account, but when I asked for the transaction # they couldn't provide it. They did confirm they got my email to "management" and that they had informed "management" of the issue, but were of zero help other than that. They...

Won some lots last month, my card was initially declined (my fault, had an automatic draft come out that dropped the account a few dollars under), no big deal, contacted GL with the 5 days via live chat and asked them to rerun the card. They didn't. Well, they claim they did, but a trip to my...