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  1. DUG

    is this normal?

    I would be checking every couple days. Heidi was able to see during our live chat session that it was because it was too blurry. Then I got my EUC "specialist" (there term, NOT mine) on the phone and he pretty much said it wasn't his fault, etc, etc. I did up a fresh EUC, took some glass...
  2. DUG

    is this normal?

    Here's my NEW and IMPROVED status - "Problem Report Resolution Returned to Battle Creek"
  3. DUG

    is this normal?

    To prove that NOTHING is normal at GL, I live chatted to see if they could just take a peak at my status. After a brief 10 minute wait Heidi told me she had some bad news - it got kicked back at DRMS for being blurry. Odd, I thought that Daniel at GL checked these things and then they are...
  4. DUG

    is this normal?

    Best bet is to email it in and then use live chat to confirm. I have never had any luck with the phone. Once it's confirmed Gl has it, then sit down and join the club. NK14 is our President, I'm the sargent at arms and chief whinner. Watch the door for the likes of RAT4SPD, we don't allow...
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