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  1. Gear Report

    Help! GL lost my EUC, closed my account and is trying to charge ME for it!

    I can't be of help with those items. Sorry. And I have been soured on GL to the point that I don't know if I'll ever deal with them again. The local guys on site are great. The central office staff are mindless drones.
  2. Gear Report

    Help! GL lost my EUC, closed my account and is trying to charge ME for it!

    Funny you would mention this, as we monetize our site as affiliates for a wide variety of brands. We are in the GL affiliate program, but have not published any content on GL since we didn't have enough hands-on experience working with them. The part bought in this transaction was specifically a...
  3. Gear Report

    Help! GL lost my EUC, closed my account and is trying to charge ME for it!

    Thanks. The CSR I spoke with today told me to start the note with "Attention Management", but she didn't say to put it in the subject line. I'll do that for all future notes. ... such a sophisticated method for managing routing of customer emails. lol
  4. Gear Report

    Help! GL lost my EUC, closed my account and is trying to charge ME for it!

    Yep. Sounds like a good plan. Unfortunately, I don't have time to deal with this. If GL doesn't sort it out in the next day or so, then I'm going straight to the NC AG.
  5. Gear Report

    Help! GL lost my EUC, closed my account and is trying to charge ME for it!

    Anyone have any tips for dealing with GovLiquidation screwing things up? Maybe an inside contact? Looks like they lost my EUC form for some HMMWV parts I bought in early April. They marked my transaction as "in default" and closed my account due to no EUC being submitted. Oddly, they never told...
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