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Bruce, I'd really like to complete the transaction but at this point I'd accept backing out if there are no penalties. There are more trucks for sale every week. The problem is that with a fax, an email and phone calls from me, there have been no replies at all. No resolution, no default...

I've watched long enough, time to chime in... 1. Answer the phone!! I've only once gotten through to a customer service rep in less the 15 minutes. Stop lying to me every 30 seconds about how important my call is; it obviously is NOT important or GL'ed have enough staff to answer the phone...