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Well I talked to a very nice young man yesterday about my issues, he spent quite some time to get a good idea of what was going on, he had to go in and re-ship the items on the packing slip that were not in the box (otherwise I was never going to receive them as the system thought they had...

All my orders are online, nothing needs to be "translated" that way, should be the best way as what is ordered is plain to see and should lead to no mistakes. I am glad they reached out to me, hopefully they will be able to improve the way they do business with the public, unfortunately dealing...

One of the guys actually called, unfortunately the wife and I were replacing a failed submersible well pump and I missed the call, he seemed genuinely concerned, seemed the guy handling my order retired. I will give them a jingle on Monday...

Well I have still not received a response to three emails about this issue, would give customer service an F-

Boy they keep getting better and better (NOT) An order came in today and only ONE of the SEVEN items was in the box, also the packing slip showed FOUR of the items shipped that were not in the box BUT there were FOUR items that were from a different order in the box that were NOT on the packing...

Googling the NSN numbers (and also the manufactures number) is always a good idea, it will usually bring up the usual suspects, there are however some "wholesale" sites that list some of the NSN numbers for very good prices, I am test purchasing from a couple of them, if you use your PP account...

Maybe they have a bazillion of them laying around, not TOO far out of line, It could be the "surplus" sellers are just gouging everyone, 12V units can be found under $10 Their prices (values) seem to swing in both directions, IE $35 for windshield glass but $60 for the windshield gasket. There...

They contacted me and said the rest of my items were on back order and it would be several weeks before they would ship so I asked them to cancel the rest of the order, again all showed to be in stock

The items I purchased are competitive on one of the evil auction sites, and I am positive I would have received them, just thought for some damn reason to give it yet another try, actually MY BAD! I will have to say (in the interest of being fair) I had ONE purchase with them for two windshield...

Cool,,, TOO bad they did not ship all of my parts I bought last week, ALL showed to be in stock NO notice or indication on my account the entire order was not shipped until only ONE piece arrived, I mean this is the 21st century and they must be keeping inventory on an Abacus, no freaking excuse...

I received this response today, this is actually the same response I received last week, the status has still not changed. """"I am not sure exactly what happened but there was a glitch in the system. Nonetheless, I just spoke with the floor and they are packing your parts as we speak and they...

Seems this business must be staffed by folks that worked for Richie Bros. at one time or another, at least they have the same business plan, take your money then to hell with you. Talked to them last week and was told my order on the 31st of last month would ship in a "day or two" still no...

I made an order on 7-31 and another on 8-3, the status only says "order received" Not that I am in a big hurry, just posting data

I also made a small "test" order, the shipping was higher than the part. SO I also asked about a battery cover giving them the NSN number and got the following response. "Good morning sir, unfortunately this is not a part number that I recognize as one of ours and therefore I am unable to assist...