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  1. Retiredwarhorses

    Govplanet customer service hanging up in the middle of a call?

    This is purely an assumption on your part...a call to GP supervisor or Phillip Hasty May bear some fruit if your that concerned, a dropped call from the network will show call failure,but not to a land line via T1 to a call center. reports show call drops as there was no button pushed on...
  2. Retiredwarhorses

    Govplanet customer service hanging up in the middle of a call?

    Having been a communication engineer for 25yrs, let me put your mind at ease...dropped calls in call centers is not all that uncommon, Pri’s resetting due to telco issue such as high CRC rates or SLIPS is common, lots of new call centers on VOIP and that can create issues. GP’s call center has...
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