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So you are saying if call Phil he can look back at previous calls (from me) and see if they disconnected, or if the call 'dropped' on their end? The one recently was recent enough for me to know, but the lady that 'hung up' a couple months ago I'd have trouble remembering what day those calls...

So I talked to the same lady three times in one day and she hung up all three times, but only after I gave my info? I can guarantee nothing I said was rude, it was just apparently an issue she didn't want to resolve. I know the calls were disconnected on GP's end because if my phone drops...

No, not how I have talked to them. One lady did it multiple times in a 30 minute period (this was probably 2 months ago), I guess every time she picked up and I asked the same question, she'd just hang up. I didn't know she hung up until she did it the second time. The guy yesterday was...

Anyone else have GovPlanet customer service hanging up on them? I had a guy today tell me 'Thats not a problem' after I asked him about fixing something on some paperwork, and then 'click'. The call did not drop, and he did not call me back (I had given my #). I have had them hang up on me...