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I submitted one on the 19th and it still hadn't changed as of today so I did the Live Chat and found out it's been sent to Battle Creek but still hasn't been updated on the GL site yet.
Get on the Live Help on the GL website and you'll be communicating with an actual person. They can email you a copy of it and if you send it right back you can probably keep up the conversation until they verify it's been recieved. Or get the person's name and see if you can email it to their...
If you didn't send one in you're not going to get your EUC back so I would suggest linking up with the live chat on GL and asking them to send you a copy.
I didn't know the first time and didn't find out until they sent me a request for an EUC revision. She sent me a copy of the letter then and I just made sure for my next one I sent it along too.
I didn't know about the export letter for my first EUC so had to send it later. For my second purchase (Thursday) I emailed everything right after the sale and confirmed that it was recieved even though I hadn't gotten an invoice yet.
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