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You basically bought a non functioning A11 from whomever you bought it from and installed it. The excitation test basically confirmed this fact and you posting your question here in this forum to begin with.

I said briefly (2-3 seconds), not 10+ seconds in my instructions. Is the excited circuit now still working, meaning after starting can you excite with Start, Stop, Run Switch again for 2-3 seconds (no longer than that)? If not, then you need to repair the A5 Circuit Board. The test with the...

FYI, you replaced the static exciter / voltage regulator A11 (30554-72-2601) Do you have voltage on the convenience receptacle / AC Volt Meter when you hold the Stop / Run / Start Switch in Start after Genset started? Test only briefly ( 2-3 seconds)]