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I finally received the last items of my original order placed on July 14th today. Fortunately, they were spare parts. I just placed a second order and am waiting to see what will happen with it.
I would recommend contacting them. I know my order was blocked by a computer glitch for over 2 weeks. They are trying to work out the bugs in their online ordering system.
I was contacted by customer service yesterday and informed that my order would ship in a couple of days. It appears that my ordered was a glitch to the new internet ordering system and they cannot explain why. Hopefully my order was the only glitch.
I placed an order on July 14th and had not heard or gotten my parts (bearings, seals etc). I called them July 31 to check on status and I was told that my order was marked "Block". They said they did not know why and would contact me after they figure what happened. Maybe they are rethinking...
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