All,
I am hoping someone can offer some good tips or advise as I’m drawing a blank. Here’s my situation:
- I finally received the SF97 and a title reissue supplement from Govplanet.
- took it to one of the DMVs here in VA… the clerk at the counter was confused and it looks like it was her first time dealing with something like this. Anyway, once she understood that I’m applying for a military surplus plate, she started processing. All was going well until she pointed out that the govplanet address on the SF97 shows the state as NE, where as the reassignment title shows the home state as CA. She said these should match or they won’t title it.
so I called Govplanet back this morning and they tell me that this is how they have been doing for all their sf-97s and never had a problem. They can’t change the reassignment to show NE address, and they can’t ask military to fix sf-97 now. They say this is not their problem and suggested two options:
1. try my luck at another dmv location
Or
2. Send them the sf-97 back and pay an extra $200 to have them issue a title, which can take another 30 business days.
They just shifted the burden on to me even though this is their mistake on the documentation. And I’m now having to pay additional $200 for an issue I didn’t cause.
anyway, at this point I just want to get through the titling. Any suggestions from folks who had been through a similar situation titling in Virginia? Any recommendation on dmv locations for NoVA area that won’t make a fuss?
TIA,
Abin
I am hoping someone can offer some good tips or advise as I’m drawing a blank. Here’s my situation:
- I finally received the SF97 and a title reissue supplement from Govplanet.
- took it to one of the DMVs here in VA… the clerk at the counter was confused and it looks like it was her first time dealing with something like this. Anyway, once she understood that I’m applying for a military surplus plate, she started processing. All was going well until she pointed out that the govplanet address on the SF97 shows the state as NE, where as the reassignment title shows the home state as CA. She said these should match or they won’t title it.
so I called Govplanet back this morning and they tell me that this is how they have been doing for all their sf-97s and never had a problem. They can’t change the reassignment to show NE address, and they can’t ask military to fix sf-97 now. They say this is not their problem and suggested two options:
1. try my luck at another dmv location
Or
2. Send them the sf-97 back and pay an extra $200 to have them issue a title, which can take another 30 business days.
They just shifted the burden on to me even though this is their mistake on the documentation. And I’m now having to pay additional $200 for an issue I didn’t cause.
anyway, at this point I just want to get through the titling. Any suggestions from folks who had been through a similar situation titling in Virginia? Any recommendation on dmv locations for NoVA area that won’t make a fuss?
TIA,
Abin
