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Thanks. It acts like the battery is dead until reset (won't turn over). Not sure of other indications. But I'll have them trouble shoot it. Being a relay for them will delay answers. Thanks again

Would the problem be with the switch or with the control cube?

I'm in contact with a group in a less than friendly area that has an "acquired" 803 that they use as a backup gen set. It won't start unless they move the Dead Crank/Normal switch to off then back to normal. Once running, all warning lights and indicators are normal and it continues to run until...