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I drove from Ft Riley to St Louis last night. Picked up the M200A1 at 0700 this morning. Pickup went off without a problem. I'm now about 100mi from the KS border. Hubs are cool. Life is good. If only I can stay awake another 300 miles.... zzzzzzzzz. Maybe if I only sleep with one eye at a time...

What I've learned from this - 1) information from customer service is inaccurate at best, and possibly fictitious. 2) customer service has neither the inclination nor the ability to resolve any problems. One must speak to management to get anything done. (This bodes ill for your workload...)...

Question - what action is required on my part to obtain a release code?

Item number 898677. Since you have chosen to publicly question my integrity, I'll make the screenshots public that demonstrate the factual nature of my claims. No action is required on your part. This is no longer time sensitive. It can wait weeks if necessary for a release code at this...

The back story - I'm in St Louis today. I bid on the thing because I was going to be here anyway, and I could pick it up with no additional expenditures. I called last week to make sure that Thursday was loadout day at this site, and that I could do so on short notice, since it's just hook...

Won my item. Paid for my item. Payment cleared. No release code? That's strange... called customer service. I was informed that due to a systems' glitch even items that don't have an EUC have their release codes held for EUC. Tech support is supposed to fix it. Timeline for resolution unknown...