Search results

Yep. I'll be talking to them.

Catch-22. Need the exhaust system to go get the safety sticker. Around here, no safety sticker is expensive, and they are death on it. "I'm on my way to the shop, officer!" will usually get you something like, "Good. You can take this citation with you." :roll: Besides, what was left of...

Well, 11 days later, Rockauto has finally refunded the purchase price, but not the shipping charges. So let's review: I ordered an exhaust kit based on what their online catalog said was right for my truck. I didn't realize that I also needed two headpipes. (My fault, I guess, but it's...

Well, RA apparently decided that shipping for the two headpipes is on my dime. I explained to them that I ordered them based on what Walker told me, after the RA rep transferred me directly to Walker. They basically called me a liar. Said they had no record of my call, and their reps NEVER do...

I spoke too soon. RA wants me to pay shipping on the head pipes. We are in discussion about it. I'll keep you posted.

What kind of paint did you use?

Well, RA is grudgingly doing the right thing. They have issued a return authorization for both orders, and are paying the shipping back. They are still insisting that there must be something screwy with my truck because Walker is sure their kit is correct. Baloney - the kit parts don't even...

Thanks very much, DH. That is exactly the info I need! :beer:

Well, they haven't refused a complete return/refund yet, so I'll hold fire on their customer service, but they sure don't have the right exhaust system in their catalog. I need to replace mine from the manifolds back. Rusted out, can't pass inspection. So I ordered what I thought was a...