Ella at Ft Riley #1 top notch!

MWMULES

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I was set up to do a recovery at Ft Riley tomorrow in the am. We and they are under a winter weather advisory for tonight and I have been watching the weather to see if it would be a go or nogo. I opened my email this afternoon and got the following message from GL employee Ella P at Riley. Also found a missed message on my cell from there also(turned off as I had a dental appointment).


"Just in case the weather gets bad tomorrow, I will call you early to what is going on here in Fort Riley.. What time do you leave, so I can be sure to let you know what the weather is doing here.


Do you have a cell number, I have a 913-XXX-1234 number, just in case they shut the fort down.."


All the GL folks out there have been great since they got the contract but I consider her doing this is going the extra mile in customer service.
 

M35A2 KAISER

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I also agree Ella is a great asset at the Fort Riley site. I have communicated with her on a number of occasions for multiple locations and she is always helpfull.
 
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