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I am in the same boat. Was told that my paper work was submitted. Waited a month called again to find out it wasn't and that my address on my DL didn't match what I put down on the EUC.I can't wait to post something here. Unfortunately after several EUC follow ups over the course of 2 months and assurances that all was well I received an email that my EUC paperwork was blurry, must resubmit. So, I did and actually got feedback that it was good this time. Waiting commencing. Again.