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  1. J

    Auction date changes, MK48 and Hemtt recall

    If you have picked it up they may request it back. If it hasn't been picked up at this point you won't get it. We will issue a full refund.
  2. J

    Issues with SF-97

    I just want to clarify he was a previous EUC buyer so those go much faster.
  3. J

    Issues with SF-97

    I would say that is accurate.
  4. J

    GP survey

    I wasn't positive that that email was active or I would have simply said as much. Dashonda is one of our newest CS reps I believe she started this week.
  5. J

    M1123 Purchase Experience

    Yes I believe 6 or so have at this point. The highest at 41k
  6. J

    Gov planet website help

    I am not aware of this happening regularly. Have you tried the IronPlanet App? I believe it is available on droid and iOS
  7. J

    Issues with SF-97

    There are currently around 750 in their hands and an additional 375 in ours that will go up in the next 2 weeks.
  8. J

    Issues with SF-97

    Our typical flow right now is it is sent via fedex the friday the week following when we got it. Which typically turns into a turn in date that Monday. We printed around 300 EUC's last week there may be a slight delay in turn in but not much.
  9. J

    Auction date changes, MK48 and Hemtt recall

    Consider this us saying we are still waiting to hear more. Other than when we were told to pull them we have heard little else.
  10. J

    GP survey

    Customer Service ask for Daron or Kyle.
  11. J

    Sf97 6 weeks so far GOVplanet

    I'll take a look see what I can do.
  12. J

    GP survey

    The post above is absolutely dead on, If you don't register the vehicle and we didn't charge tax we would be on the hook. If you provide us with proof that you paid we will refund.
  13. J

    GP survey

    For the record if you guys want a GP hat I can get you GP hats!
  14. J

    Sf97 6 weeks so far GOVplanet

    I am working on the refund. I should have a shipment back from the DLA Wed or Thursday yours is in it. Calling Customer Service at this point will do you no good
  15. J

    GP survey

    What does your status show on the site? The reason I ask is when it moves to Submitted to TSC, pending approval your on the list. The only time I would call or be concerned is if the status is not that and you sent it in more than a week prior?
  16. J

    GP survey

    That department must operate similarly to our GP titling right now! rofl:beer:
  17. J

    I strongly recommend you don't put your SSN on the EUC and email or mail it

    I can say that all EUC's our locked nightly in fireproof safe/filing cabinet. I can also verify there are 3 people who have access to the EUC inbox, all have a government performed background check as they hold government electronic equipment as well.
  18. J

    Anyone in Oklahoma City Ok?

    I believe 98G moved recently.
  19. J

    Issues with SF-97

    This is one of those situations where it is easier said than done. When it goes to verification pending it's not going to change for awhile and there is nothing to update. There are too many variables on the TSC side as to when an EUC gets approved to say you are blank on the list its going to...
  20. J

    Issues with SF-97

    The hold up is simple. There is only 3 of them with a back log that is hundreds deep. The more people that call them and inquire the less they approve as they have to stop what they are doing to answer.
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