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I wasn't offended at all, I get frustrated for you guys, if I was in your shoes I would not be happy either. Especially when it makes no sense and there doesn't seem to be a logical explanation.
Your on my radar I am checking for yours everyday waiting for them to return from the DLA with a few others that I sent as priority. We get in a pattern with them where things flow rather quickly then vacations/teleworking from home shake things up. We are close to getting them. I am directly...
I can't really control what the DLA/TSC says... All I can do is provide the information I have. I know that trying to compare our tracking system and their's is apple to oranges, we have made some improvements but the dates never seem to 100% match up. I have been pretty open to admitting when...
They should give you the zip code, I ship a lot of items they will quote off of a zip code. We have to protect ourselves we can't have people going to the lot who haven't paid things will go missing i promise.
Just a heads up to everyone if you do not see me responding I am traveling to UT for the Warriors over the Wasatch airshow and then the following week I am on Vacation. I will check the site as I can but may be a bit slow responding.
We have to print off certain information that accompanies the EUC up to the TSC. So we have limited access to part of the database, but it is not always the most user friendly program when it comes to finding information. Every DLA buyer is assigned a specific number.
It can yes as long as we can find the information in the DLA database, which has been hit or miss at times. Depending on the timeframe since the last one as well. PM me your item number.
These are USMC 1123's. We got them straight from them. They had to be demilled which leaves them without tops. At that point we partnered with a company to outfit them for us with the doors and tops etc.
They come to my team, calling is wasting your time. I am aware and trying to get them taken care of. Its not as simple as just printing it and sending it to you. There are a lot of moving parts, that includes the DLA signing them and a lot of fedexing around the country.
I understand if he needs assurance that it is coming let me know. I will personally call him and let him know the problem has not been your fault. It was an internal issue on our behalf. I have no problem doing that.
I had this process down to a science with a typical turn around at 15-20 days. I had to turn my attention to a few other issues and it appears its fallen off a bit. It usually boils down to staffing being pulled in so many directions that they can't keep up. I'm pushing for another employee but...
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