Issues with SF-97

fywacs450

New member
46
0
0
Location
clinton mo
Jwade we just got a email telling us this.

The following items demil code has changed and the government now requires the completion of an end user certificate prior to removal
Item # 686851 as 2/29 /16 I thought this was sent to TSC.
Why would they now on 3/8/16 be telling me I need to fill out a EUC.
Please confirm this has been sent to TSC and there are no issues.
Thanks you sir
This makes people wonder what's going on and doesn't build confidence in the process.
I'm curious what item u bought?
 

Jwade

Member
Supporting Vendor
553
13
18
Location
Fort Worth, TX
Jwade we just got a email telling us this.

The following items demil code has changed and the government now requires the completion of an end user certificate prior to removal
Item # 686851 as 2/29 /16 I thought this was sent to TSC.
Why would they now on 3/8/16 be telling me I need to fill out a EUC.
Please confirm this has been sent to TSC and there are no issues.
Thanks you sir
This makes people wonder what's going on and doesn't build confidence in the process.
Yeah I understand so let me give you some background there. We get automated emails from the DLA on occasion that will change a Demil code. Our system is integrated to automatically change these codes. The next day they send another one changing it back which really messes with our system. They've done this a handful of times.
 

Robus1022

New member
83
0
0
Location
Pensacola florida
I wouldn't consider myself a happy customer by any stretch of the imagination. Buying from govplanet is like finally hooking up with a hot celebrity - and finding out she gave you aids. 5 months of the trucks life were stolen from me.. Had the district sales manager tell me 14-28 days after paying I would be able to pick it up. Well I am 130+ days passed that promise. Wasnt like I ever dragged my feet or made a mistake on the paperwork. On the contrary I emailed and physically mailed it. And after 3 months of checking status and being told 'we have all your information" some lady who didnt know her ass from her fist restarted the entire process, I was given a new excuse every day for 8 days straight and was ultimately reassured by the manager that my euc was in a special folder of other backed eucs and would be clear in 7-10 days or 28 days worst case. That was over 60 days ago... Terrible training and terrible follow up. Should halt the auctions until the eucs are no longer 5-6 months backed up. And phone reps need a good spanking for causing unnecessary panic meanwhile making impossible claims/promises. That is all. Good luck to the rest of you!
 

midwesthumvee

New member
6
0
1
Location
fults illinois
I am posting to reach out to Jwade regarding item 562944. Humvee purchased 1/4/15,euc filled 11/9/15,submitted 12/17/15. I think this was a rough time for you guys. Can you check on it for me? Thank you
 

fywacs450

New member
46
0
0
Location
clinton mo
I am posting to reach out to Jwade regarding item 562944. Humvee purchased 1/4/15,euc filled 11/9/15,submitted 12/17/15. I think this was a rough time for you guys. Can you check on it for me? Thank you
sounds like you have been waiting more than anybody. Has anybody asked for a discount or credit for this mess? I think one is in order for all of us who have been mislead and deceived. Dang sure would not have bought had I known what I know now!!!
 

TwoStates

New member
93
0
0
Location
Texas
sounds like you have been waiting more than anybody. Has anybody asked for a discount or credit for this mess? I think one is in order for all of us who have been mislead and deceived. Dang sure would not have bought had I known what I know now!!!
He typoed the purchase date. It is 11/9/15, not 1/9/15.
 

fywacs450

New member
46
0
0
Location
clinton mo
Here is where I'm at. We were flat lied to and probably wouldn't know it if it wasn't for ss! it is a monopoly that you can't take your business elsewhere. So here I am stuck doing business with a company I wouldn't hire to mow my yard! I am done biting my lip! This outfit will say anything to get you off the phone when you call to find out anything. I haven't seen one thing I was told come true and that includes ALL govplanet employees. It's anybody's guess when you will get what you had to promptly pay for..... RIP OFF!
 
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