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PM me Please.

I wish I had better news for you like I did with machinist. Thanks for the sentiment anyway! I am trying to work with all the moving parts (fed agencies) to get a better and more accurate timeline but as anyone who has experience in that realm, the bureaucratic wheels move at their own...

Machinist- I sent you a PM, but you were one of those that was approved on the same day we received the approval list from TSC. Yours would have came out on next week's list regardless. But thank you very much for the sentiment!

Honestly prior military service, security clearance, etc has nothing to do with it. Sometimes it is just the luck of the draw. Your submission may have been one of the top ones on the stack that was sent. Hope may not be a planning factor, however luck does play a huge part in it.

No one wants to hear this, but the average time for EUC approvals now stands at 49 Business days. Also the USMC items go through a different routing system for EUCs, so regardless if you are a repeat EUC buyer, USMC items will always take around 4-6 weeks, or longer in some cases, for approval...

AMC is correct, being a Felon does not automatically mean you will not be approved for an EUC. As far as military installations go, everyone of them is different. That is why we try to include as much information (who/What/When) as possible on your item release. With that said however, it is...

Yes I can shed some light on it...I have no idea when/if we will be getting any specific piece of equipment. The DLA releases items to us on Delivery Orders and Pre-Delivery orders every week. Items that are released on a Pre-DO can be inspected and if needed moved, however we can not place...

Glad to see it worked out...Should have never been an issue to begin with. I have been beating up the Tech Support people to figure out what the "bug" was, but they haven't gotten back to me on it. If ANYONE runs into a similar situation and the Customer Care crew try to tell you that it can't...

Guess I'll jump into this pond as well to clear up some misconceptions and make sure we are all on the same page in regards to EUCs 1. EUC paperwork is submitted to Trade Security Controls within 24 - 72 hours of receipt from the customer, provided no obvious corrections are needed. The only...

On another note, it appears as if my team has sent all the PO Box SF97s out via USPS. Thanks to all who contacted me with updated shipping info. In the future please make sure everyone double checks their shipping address when checking out, and remember NO PO Boxes please. Also remember take...

Well as normal, I pulled the trigger too soon and played chicken little before I exhausted all efforts. It appears that my insistence and displeasure received the appropriate attention, and I have now been informed to expect my blank SF97s before by the end of this month (meaning next week)...

SF-97 Shortage (GovPlanet) I don't want to be a Chicken Little, however, I wanted to give everyone a heads up on a potential issue involving GP SF-97s. Apparently the order I placed through the DoD channels in April to replenish my stock of SF-97s was held up due to budget shortages on the DoD...

'Zilla- I just sat down at my desk, had to drop off my truck at the shop. I got your PM. Give me a chance to slug down some go juice and I will get working on this one. From the photos you sent me it should be pretty straight forward. I have a couple of meetings this morning, but I should...

Looking at the notes and talking to the TruckPlanet people, it looks like a he said/she said situation. I do not have any first hand information, but from what I am being told is that the seller states he has attempted to contact the buyer at least twice and that seller states they have not...

I understand your frustration, unfortunately there is nothing I can do about this issue. And no I am not punting the ball or kicking the can, I literally can do nothing with this item. This truck was sold on TruckPlanet, Not GovPlanet. While we are the same corporation, we are not the same...

What exactly was the issue? You are more than welcome to PM if you want to keep it private.

I sent you a PM, also I grabbed one of the CC Supervisor's and reiterated what info could and could not be given out. As I stated before there was no reason to withhold the basic "By Appt only, 48 hours notice" information.

PM the CSR you spoke with. There is no reason why they couldn't tell you what I just did. As I have said before, I can't fix it if I don't know who/where the system is broken. Thanks!

That would be correct, or they show up at the yard when the TPOC is not available, use their item release as justification to "inspect" their item, and ironically we find other items that have been cannibalized. If we don't limit and control access to unmanned (by GP Personnel) yards, then we...

They can't give you a definite answer because the Huntsville yard is appt only, 48 hours in advance. They are not authorized to give out the Point of Contact number in order to schedule the pickup until the item has been paid for.