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  1. J

    NJ- Fort Dix... GP and GL experience...

    Thank you that is really good to hear!
  2. J

    Issues with SF-97

    I have a temp in here who has a large stack of SF97's/Titles and all she has been doing for a week is sending Fedex envelopes so it shouldnt be much longer. We are getting close to caught up and most of them are truly in that stack and she is getting about 75 out a day. I really understand the...
  3. J

    Issues with SF-97

    At the moment 1st time buyers on the GP are taking awhile. I and a few others are going up to Battle Creek next week... (Waiting until November to go to Michigan who's idea was that..BRRR) We should be coming home with a way to look up previous EUC users no matter where or which company it was...
  4. J

    Issues with SF-97

    I've noticed that as well, We haven't had anyone kick it back due to the color. We are working on resolving. Problem is the SF97 doesn't have a spot for color so they default everything to green.
  5. J

    My Euc cleared :) in record time and no notification from GP

    We are working on resolving the automated emails on the storage charges, our system has never had to deal with customers having to wait to pickup so it starts sending those emails automatically. Also we are working on the automated emails letting you know when the EUC clears another thing the...
  6. J

    GovPlanet Customer Service Wait Times

    Yeah right now I wish I had a better answer other than they are all on the phone. We get some rather long winded customers...
  7. J

    GovPlanet Customer Service Wait Times

    We are working on that it is in our engineering/IT departments hands right now. Now raising it to 10k I'll throw the idea around.
  8. J

    GovPlanet Customer Service Wait Times

    We have added a few but volume keeps increasing have 1 starting Nov 2nd and another one on the hook. Is there something I can help with?
  9. J

    Fort Drum pick up question please.

    As long as you schedule the pickup you wont have any problems, most people run into problems when they just try and show up unannounced. In order to get bidding privileges I am pretty sure the website is extremely clear on what you are getting into as well.
  10. J

    Dad's passing......& other stuff

    I lost my Dad this past December he was 58. We weren't nearly as close as we should have been! I miss the old man more now knowing he's gone. I am glad you got to enjoy the last few years. Sometimes I think we get caught up in the words we say. You felt his love those last few years more than he...
  11. J

    Getting an SF97 from GSA

    That is why I have a hard time understanding the big issue with letting us do the same thing. I know technically GSA is a government agency selling direct without a contract per say. We are working on it...
  12. J

    Getting an SF97 from GSA

    Just out of curiosity does GSA issue the SF97 directly in the buyers name?
  13. J

    Received my FL title today

    It says "OHV-not suitable for highway use"
  14. J

    Received my FL title today

    Glad it went smoothly, I've been signing FL titles for what seems like weeks. We are getting close to starting to get caught up...
  15. J

    Issues with SF-97

    It is currently in FL. I am looking for it with every shipment I get back!
  16. J

    Issues with SF-97

    ThunderSquirrel please PM the item number? I feel like I asked for it already... But I didn't see it in my PM's. I will try and get this taken care of.
  17. J

    LMTV Truck Prices

    I took it as he was saying it had those amount of miles on the odometer...
  18. J

    Issues with SF-97

    That would be correct. The revenue share program has been extremely good for them! Extra millions upon millions to Uncle Sam.
  19. J

    Issues with SF-97

    . I agree as well thats why I am looking for a person to help us get the EUC to them in a more timely manner... I also have a temp starting next week to help with the data entry. I honestly think we are both a bit behind right now, The HMMWV sale didn't exactly help either.
  20. J

    Issues with SF-97

    Yes we did reorganize our titling process but that really doesn't affect the EUC process... The personnel is still the same in Battle Creek. Anyways it does nobody any good to point fingers, we both have had our share of the blame. I am hiring right now to help with the workload it has been a...
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